Overview
310 Loan, also known as Direct Credit Operations Inc, is an online payday lender based in Surrey, BC.
Official website: http://www.310loan.com
History
310-LOAN was originally the operating name of Credilogic, founded by Nathan Slee who moved on to Progressa. It was later sold to US-based QC Holdings Inc. for $12m, which is the current operator.
Jurisdictions
They currently operate in all provinces except Quebec, where payday loans are effectively illegal. Interestingly, they also operate in PEI but without an apparent license.
Rates
310 Loan charges the following rates online:
| British Columbia | 17% |
| Ontario | 21% |
It’s worth pointing out that 310-Loan’s rates in British Columbia are 6 points below the legal maximum, which is a pretty decent deal.
310-Loan took me 4 days to get my loan. Their website says they will pay you within minutes but this is simply not true. Also no loans go thru on the weekends except if you have a bank account at a major bank like BMO or Royal Bank.
That’s funny, cause they put it into my account within 10 minutes.
Use caution when dealing with this lender. I took an loan from this company; the loan documents received clearly stated the due date was 3 weeks from the date the loan was advanced. A week after receiving the loan proceeds, 310 re-issued a new loan agreement, stating they made a mistake on the original (they did) and that the due date was in fact one week earlier than original date. When contacted, 310 refused to budge. Had to call Consumer Protection Branch in my province and put a stop payment in place for 310 to avoid being hit with an NSF fee due to their mistake. While trying to sort this matter out, 310 took no responsibility for their error; their advice was to let the payment be returned and then wait for their collection department to contact me. Thankfully, the Consumer Protection Branch stepped in. It is a shame that this happened, because 310 does have lower repayment ratios.
What name did you use for the stop payment and did it work?
I have this.company ace payday who’s been going into my acct and taking money. I.don’t know.who.they are. I put a stop payment and they make slight changes to their names or the amount they are taking. They are thieves, and crooks. I plan on suing them for and hopefully revoking their lisence for theft and fraud.
Surprisingly quick and easy when using major banks and calling them after you give them their documents. Got approved on the phone, waiting for link. Super friendly.
I went on line looking for help for a loan, 310’s Fast, Friendly and Helpful service got me the money I needed in less then an hour, after all the info that they required was given. I am a happy customer and have come back for more. Thank you so much 310loans.
I used 310 for a couple years for my loans. Never had an issue, they were fast and quick. Just today I applied for a loan, never heard back so I emailed them. I got a reply that said “due to recent activity your account has been closed”. Wtf? No explanation – nothing. I emailed them back and ask for an explanation as I have always paid on my due date and never had an NSF. No response from them.
Wondering how long does it take a application to process I did it Saturday
310 Loan is one of the best loan sites you can deal with simply because they give you your money and are not a scam site. I borrowed from them often when I was having some trouble, and even the time I payed them really late they kept on dealing with me. I can borrow less money but it is still on time and quick. Also with they have a tool that lets you take a picture of your bank payments from as far back as you need with the most privacy you could ask for., The sites tool is a lot quicker than the ones who ask for passports scanned and mailed or other things that feel like a personal invasion before building trust. So let me put you at ease and saying i’m just a normal guy who tried many sites with scams complicated paper work and down right robbery before I found 310 loan and settled with a good site that has loaned me money more times that I would like to admit with no problems as of yet.
I paid my loan and was told I could reloan the next day! So i did try only to be told my account was closed and I no longer could reloan from them, when I asked to speak to a supervisor I wasnt able to and was told I was not able to speak to the loan advisor handling my case. Very rude customer service do not recommend this place to anyone!
complete joke! I work full time and make great money. had a rough run with divorce etc. The customer service lack both customer appreciation and service
They are rude an ignorant. They hung up on me twice because i called as i had heard nothing back and it was all because they were unable to read my documents. DO NOT USE THIS COMPANY!!! first experience with this sort of service company and I would never use again!
Very rude customer service and cannot give you an explanation why you can’t loan with them. They ask for your banking information and say they never recieved it when they did. This is false advertisement and bunch of hypocrites.